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A business analyst with significant project experience within IT, such as banking & finance, ATM Banking and eCommerce. Strong analytical, problem solving and written communication skills. A proactive and self-managing approach, coupled with keen team building skills. Background in projects that are implementing change, readily adapting to differing tasks over a project lifecycle. Ability to work with technical personnel and perform complex / detailed analysis, experienced in building external vendor relationships that deliver value. Strong background in sales and customer service, including online and call centre. Resume and references available on request. c o n t a c t @ m a r k o l s e n . o r g
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